Ontario Managed IT Services
Defend, optimize, and grow your business with IT that just works
Borg ITS keeps Ontario businesses secure, fast, and running — with a guaranteed 20-minute response, transparent pricing, and a 60-day money-back promise.
- 20-min
- Guaranteed response time
- 96.8%
- Client retention rate
- 60-day
- Money-back guarantee
- 26 yrs
- Serving Ontario businesses
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What we do
One partner for your whole technology stack
From the helpdesk your team calls every day to the security, cloud, and strategy that keep you ahead — explore how Borg ITS helps Ontario businesses run better.
Managed IT Services
Your complete outsourced IT department — support, monitoring, security, and strategy for one predictable fee.
Learn more →Security Services
Layered protection — EDR, email security, backups, and training — managed end to end.
Learn more →AI Strategy Consulting Services
Find real AI use cases, protect your data, and roll out tools like Copilot safely.
Learn more →AI Managed Optimized Website
Your website built, hosted, secured, and continuously optimized for search and AI answers — as a service.
Learn more →Cloud Services
Plan, migrate, and manage your cloud across Microsoft 365, Azure, and private hosting.
Learn more →Azure & Microsoft 365
Right-size licensing, secure your tenant, and unlock Teams, SharePoint, and Azure.
Learn more →Application Development
Business apps, integrations, and workflow automation built around your process.
Learn more →IT Consulting Services
Strategy, roadmaps, assessments, and vCIO leadership without a full-time hire.
Learn more →Network Services
Design, monitoring, and support for wired, wireless, firewall, and multi-site infrastructure.
Learn more →IT Procurement Services
Source, standardize, and manage the lifecycle of your hardware and software.
Learn more →Collaboration & Communications
Cloud phone systems, Microsoft Teams, and unified communications for hybrid teams.
Learn more →Electronic Security Systems
CCTV cameras, access control, alarms, and monitoring — designed, installed, and supported by one partner.
Learn more →Industry-tailored
IT built around your industry
Every sector has its own pressures. We tailor security, compliance, and support to the way your business actually works.
Professional Services
Confidentiality, uptime, and compliance for law, accounting, and consulting firms.
Learn more →Manufacturing
Uptime-focused IT and OT support that keeps production lines running.
Learn more →Healthcare
PHIPA-aware security and reliable systems for clinics and practices.
Learn more →Construction
Connected jobsites, mobile teams, and project systems that stay online.
Learn more →Financial Services
Security, compliance, and uptime for firms handling sensitive financial data.
Learn more →Logistics & Transportation
Always-on dispatch, warehouse, and fleet systems for freight that can't stop moving.
Learn more →See how we help →
Who we are
Real engineers, down the road — not a ticket queue overseas
Borg ITS has looked after Ontario businesses since 2000, from our Concord headquarters. When you call, you reach a senior, Canadian-based technician who already knows your environment — which is exactly why 96.8% of our clients stay with us.
Why Borg ITS
Reasons Ontario businesses choose us
A guaranteed 20-minute response
When something breaks, you reach a senior engineer in 20 minutes or less — a published SLA, not a best-effort hope. It's backed by a 24/7 helpdesk and a 96.8% client retention rate.
Transparent, per-user pricing
You'll know exactly what you pay before you sign — one predictable monthly fee per user, no surprise project invoices, and a 60-day money-back guarantee that keeps us honest.
Security built into everything
EDR, email protection, backups, MFA, and staff training are part of how we work — the controls insurers and enterprise clients now require, not costly add-ons.
Senior engineers, not scripts
Your issues are handled by experienced, Canadian-based technicians who know your environment — no offshore tier-one queue reading from a flowchart.
Proactive, not reactive
We monitor around the clock and patch on schedule, fixing the small things before they become the outage that takes your business offline.
Strategy that drives growth
A virtual CIO builds your roadmap and budget, turning IT from a cost centre into a plan for where your business is going — reviewed with you every quarter.
Client stories
Trusted by Ontario businesses
“They don’t just provide IT support—they truly feel like an extension of our team.”
“Working with Borg ITS has always been an incredibly smooth experience. They are responsive, helpful, and always stay on top everything to resolve any issues that come up. Highly recommend working with this group.”
“Resolved our urgent IT issue almost immediately. Professional, friendly and great communication throughout. Highly recommend for fast and reliable IT support.”
Resources
Insight to help you decide
The Ontario SMB cybersecurity checklist
The exact controls most cyber-insurance policies now require — and how to put each one in place for an Ontario small or mid-sized business.
Read · 7 min →ArticleWhat managed IT should actually cost in Ontario
A plain-language look at per-user MSP pricing in Ontario, what drives the number, and how to compare quotes fairly.
Read · 6 min →ArticleBreak/fix vs. managed IT: the real math
Why the cheaper-looking option usually costs more once you count downtime, and how to know when to switch.
Read · 5 min →Common questions
Managed IT, answered
What does a managed IT services provider (MSP) do?
A managed IT services provider runs your technology for a fixed monthly fee — monitoring, helpdesk support, cybersecurity, backups, and IT strategy — so your team avoids downtime and surprise costs. Borg ITS does this for businesses across Ontario with a guaranteed 20-minute response.
How much do managed IT services cost in Ontario?
Most Ontario SMBs pay a predictable per-user monthly fee that scales with headcount. Borg ITS publishes transparent pricing and backs every plan with a 60-day money-back guarantee, so you can budget IT with no hidden costs.
How fast does Borg ITS respond to IT issues?
Borg ITS guarantees a 20-minute response to support requests, backed by a 24/7 helpdesk and a 96.8% client retention rate.
Which areas does Borg ITS serve?
Borg ITS serves businesses across Ontario from its Concord headquarters — throughout the GTA and Golden Horseshoe and into Southwestern, Central, and Eastern Ontario, including Toronto, Mississauga, Vaughan, Markham, Richmond Hill, Oakville, Brampton, Milton, Aurora, Newmarket, Pickering, Ajax, and more.
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